Effective communication
is an important part of our lives. To have better relationships, jobs and to
make wise decisions effective communication is crucial. Here is a quick list of
some do’s and don’ts that are going to help
you getting your message across without any difficulty
- Manage eye contact:
Maintaining eye contact
doesn’t only help you to concentrate, but it also helps the speaker to open up
and share their thoughts. It gives the impression that “ Yes! You are important,
and I am listening to you.”
- Listen with an open mind:
Don't let your
perception take control of the situation or don’t attach your own meaning to what they are telling you.
Listen with full concentration, if you are working with your clients then note
down the facts for easy recall.
- Be clear and concise:
To minimize any risk of
misunderstandings be clear with what you have to say. Don’t pay attention to
unnecessary details, or repeat the same point in different ways. Say what you
need to say so that people can understand.
- Be respectful:
Have a respectful and
honest conversation. By being respectful, it means to maintain eye contact,
smiling, nodding and giving non-verbal cues that you are listening. Don’t pay
more attention to your phone as it creates the impression that you are not interested
in this conversation.
- Tailor your conversations:
Having a conversation
with your professor, co-worker, classmate, client, supervisor all require
different styles. Don’t use “one size fits all” approach towards communication.
Tailor your conversation accordingly.
- Don’t interrupt:
Interruption can cause
confusion and distraction. Frequent questioning may result in frustration of the speaker. If you have some
questions or an idea, note them down until it’s your turn to speak.
- Don’t assume:
Making assumptions such
as “ They know what I am talking about” are conversations killers. If you have
any question, don’t hesitate to ask.
- Don’t react:
Sometimes
it gets hard to keep track of your
emotions during a difficult conversation. Remember that your reaction would
result in a nasty and much more complicated situation. So it's better to
respond to the situation.
In any
case it is human nature to make mistakes so don't
feel bad about it. But as soon as you realize
that you are making a mistake, accept it and then rectify it.
Do you have some cool
tips to share? Let us know in the comment section below. If these tips were
helpful then don't forget to share them with your friends, and don't forget to
smile :)
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